Privacy Policy

Last updated: January 22, 2026

Cross Timbers Dental (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or interact with our online services.

No mobile information is shared with third parties or affiliates for marketing/promotional use.
• Information is shared only with service-support subcontractors (e.g., customer service).
• SMS opt-in and consent data is never shared with third parties.

Information We Collect

Personal Information You Provide

When you voluntarily submit information through our website (such as contact forms or appointment requests), we may collect:

Name
Email address
Phone number
Any information you choose to include in your message

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website

This information helps us improve our website and services.

How We Use Your Information

We may use your information to:

Respond to inquiries or appointment requests
Communicate with you about our services
Improve website functionality and user experience
Comply with legal and regulatory requirements

Patient Health Information (HIPAA)

Our website is not intended to collect protected health information (PHI).

Any health information shared with Cross Timbers Dental as part of your patient relationship is governed by the Health Insurance Portability and Accountability Act (HIPAA) and is addressed in our separate Notice of Privacy Practices, available in our office and upon request.

Please do not submit sensitive medical or dental information through website forms unless specifically instructed to do so.

Cookies and Tracking Technologies

We may use cookies or similar technologies to analyze website traffic and improve performance. You may disable cookies through your browser settings.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers who assist in operating our website or as required by law.

Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of online transmission is 100% secure.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Us

Cross Timbers Dental
2240 Cross Timbers Road
Flower Mound, Texas 75028
Phone: 972-355-8500
Email: [email protected]